Why should you choose us as your Page Plus Cellular Dealer?

This is the page that our competitors would prefer you never saw.  Read on.

 

	Kitty Wireless	PIN Pushers	Other Dealers
Customer Service	LEGENDARY .	Who knows?	Who knows?
Support After the Sale	Absolutely	They will probably refer you to calling PagePlus Cellular directly. .	Who knows?
NO RISK AutoPay	A Kitty Exclusive We will handle your prepaid line for you. NO RISK to you.  If something goes wrong with your billing situation, we fix it.  No extra cost.  And you won't have to argue with us to get it fixed.  Just part of doing business with us. .	They will probably refer you to calling PagePlus Cellular directly.	Who knows?
Price Point	Face Value Price Not a penny more.	You might save 3-5%.  IF you catch a promo.  Is that worth the hassle, really?	We've found some dealers who charge MORE than face value.  Just because many folks don't know any better. :-( .
Community Involvement	Our very own KittyForums.net is the premier online PagePlus Forum for Page Plus Customers who want to learn from other customers, share ideas, figure out solutions to problems, and make new friends! .	Nope.	None that we are aware of.
Problem Intervention	Absolutely.  We have a great working relationship with PagePlus Cellular. Let our experience work for you!  If you have a problem, and you are a Kitty Customer, we will try our very best to help.  Even if it's not technically our problem, or our fault at all. .	No idea.  Why don't you try calling them and asking them to call PagePlus for you to help you work out an issue?  Let us know how it goes.  (We already know how it's gonna go, but you need to experience it for yourself! :-)	Some other dealers contact Kitty Wireless for assistance.  Others will send you to PagePlus directly and let you work it out. We wish you luck! .

Things You Really Need to Know About Kitty Wireless

Oh, where do I even begin.... well, for starters, we think CHEAP is a bad word.  We think, if you are known as being CHEAP, it means that your product or service is not a great overall value.  We never want to be known as CHEAP.  We charge a fair price for a premium service. 

No business can provide LEGENDARY Customer Service without having the revenue to hire, train & support their staff to be able to provide that.  We aim to be a personalized service, not a run-of-the-mill crank them out and get them done shop, with no support after the sale.

So, if you are looking for a CHEAP dealer, for a quick & dirty transaction, with NO SUPPORT after the transaction, we're not it.  But I bet you won't get our level of support from those quick & dirty rock-bottom-price places either.  If you have a problem with them, you have to work it out with them.  Good luck with that! You'll be wondering... "Gosh was that 5% savings worth it??"

We also cannot work for free.  No more than you can.  We have to charge for what we do, as it does cost real money to operate this business.  If we did not charge fair prices, we would not be here.  We are nice, helpful and accurate, but we are not free. We don't think this is unreasonable.

So, here is what it boils down to ... if you're looking for a FAIR price on a Page Plus Service, Page Plus Approved Phone, or Page Plus Plan (One Time or Autopay), and expect to be SUPPORTED after the sale, you're in the right place!

So many people come to us each month and say they have tried working with other dealers, or have tried to handle & manage their own prepaid wireless needs themselves, and they are just tired of the frustration.  More often than not they come to us to fix the problems other dealers have caused for them. 

Why not work with a reputable, friendly, knowledgeable dealer from the start?  Why go through the frustration of other dealers?

Here are just a few of the reasons that you should consider partnering  with us when it comes to your Page Plus Cellular needs:

* We process all orders QUICKLY and ACCURATELY!

* We CARE about your business.  You're not "just a cell number" to us.  We run this business 10 hours a day, 7 days a week.  This is our livelihood.  You are not just a "number" to us.

* We respond to every email, every voicemail, in a personal fashion, always.

* And just plain FRIENDLY customer service by real people who care!

Why does your website not look totally, extremely super modern like most other Web 2.0 websites?

A valid question.  We have grown over 3100% in 25 months, and we have built our site ourselves, however, it is not perfect.  We know it can be a bit confusing, here and there, but we hope you find it informative, at least.  We do intend on hiring a top-notch web development team, in 2013, to revamp our website completely to more Web 2.0 standards :-)  But until then, I assure you, we are the absolute BEST at what we do :-)

The FASTEST WAY to reach Kitty Wireless is via E-Mail

We are a small business, with only 2 or 3 of us here on any given day.  But, we still manage to service 150,000+ customers per month, every month.  We do so in an efficient and speedy manner via e-mail.  Please use this form here to contact us whenever possible.  Your e-mail will get submitted into our HelpDesk system, it will be assigned a ticket number, and it will get handled in the order in which it was received.  Those who have been waiting longest for an answer will get answered first, and we go right down the list. 

Our average response time, on any given MORNING, is 2-4 hours.  The reason for this is very simple:  We are swamped in the morning.  We come into the office each morning with hundreds of orders & tickets waiting to be answered.  So anything submitted after 7:45pm EST at night, is always handled by 12 Noon the next day.

Our average response time, on most afternoons and evenings, is 1-2 hours, and quite often much faster than that.  By the afternoon & evening we are caught up with all morning items, and we stay going at a very steady pace for the rest of the day.

Again, please use this form here to contact us if at all possible.  We ARE available via phone, too, if you absolutely MUST speak to someone, but please understand we return all voicemails within 24 hours, so email will get you a much faster response.

We cannot provide technical support on devices that we did not sell to you.

There are literally THOUSANDS of different makes & models of phones out there.  We just do not have the staff, nor the technical know-how, to be able to provide technical support on a device that we did not sell to you.  If we did that, we'd have thousands of people flocking to us for free help, but nothing more.  We take care of our customers.  That means those who use us for their PINs, Services & Equipment.

Now, that being said, if you ask us a question about a device, and we know the answer, or we know where to find it quickly, we will gladly tell you without a problem.  But we just cannot spend hours, and hours, and hours, researching phones or problems that did not originate with us.  We believe this is fair.  I hope you do, as well.

Why does Kitty Wireless charge fees for services?

Ok, I'm not going to beat around the bush here... The life of a GOOD dealer is hard.  We have to stay in business, bring on staff and train them well, and be sure that we are on top of our game.  We absolutely cannot provide time, labor, technologies or knowledge free of charge.  It's just not possible to stay in business if you try to do everything for free.

We stand behind our products and our services 100%.  We fix things when they go wrong, and we respond to issues VERY quickly.  We cannot do that without generating revenue to hire the best staff available. 

We are not the cheapest dealer around.  We do not try to be.  We charge fair fees for LEGENDARY Services and LEGENDARY Customer Support.

Kitty Wireless is OFTEN imitated, but NEVER duplicated.  Read more here.

Why should I use Kitty AutoPay?

Ok, I'm not going to beat around the bush here, either.... I'm going to give you a very honest, direct answer.

You should use Kitty AutoPay because it works.  Always.  You will NEVER have to worry about fighting with anyone because your plan did not renew correctly.  We will not blame you for our mistakes (IF we ever make any, which we REALLY try not to!)

If we manage your PINs for you, and we apply them to your phones for you, on our AutoPay Program,
YOU DO NOT HAVE TO WORRY ABOUT IT!

Click Here to Learn More About Kitty AutoPay

We look forward to being your primary Page Plus Dealer!  Thanks so much for considering us!

Kitty Wireless Is VERY SERIOUS About Fraud

For your security, Kitty Wireless participates in:

Click on either of the logos above for information on how to register.

One thing that we take EXTREMELY serious at Kitty Wireless is fraud.  If anyone, ever, tries to slip something through our system, using a fraudulent credit card, stolen credit card, invalid information, we will immediately waste no time in reporting it to the FEDERAL BUREAU OF INVESTIGATION, National White Collar Crime Center, Bureau of Justice Assistance and the appropriate Internet Service Providers involved and we will cooperate and assist in ANY WAY WE CAN to prosecute the person responsible.

EVERY new customer that comes on board with Kitty Wireless will be put through a thorough and secure verification process.  We have one of the BEST Fraud Security policies & methodologies available anywhere, and we will reject any order that we do not feel 100% comfortable about.

We will also aggressively pursue criminal charges & prosecution for any fraudulent charges or transactions on our system.  We will, absolutely, report all fraudulent information, or even remotely SUSPECTED fraudulent information.

We have such a serious policy on fraud for YOUR protection as much as for ours.  No exceptions.

Kitty

 

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