How to Contact Kitty Wireless
For FREE Page Plus New Activations,
For Fee Based Page Plus ESN Changes,
Sometime between 10:59pm EST 01/19/2015 and 3:00am EST on 01/20/2015 our
mail server started developing problems receiving mail at
Our technicians are working on this as quickly as possible to find the
problem and resolve it. We apologize for any inconvenience this may
cause. Mail being sent to us right now may be bounced back to you.
Please know that we are still here, it's simply a mail server issue. I
We are American owned. Based in MAINE, USA.
We do not outsource anything overseas. You are
always dealing with an American based corporate employee. We feed our
American families from this business. We believe this means something,
in today's world. Thank you for your support of our American based
IMPORTANT CUSTOMER NOTICE:
From time to time we find it necessary to remind everyone that Page Plus is
a PREPAID Cellular Provider. All sales of Page Plus Plans, PINS &
Cards are 100% non-refundable, and non-transferable.
Prepaid Minutes & Plans cannot be moved between phone numbers, and prorated
credits & refunds are not given if you should ever decide to discontinue
your service. This is no different than any other prepaid provider out
Once you have paid for your time, or minutes, it is 100% non-refundable, and
non-transferable, under any circumstances, at all, ever, per Page Plus
You will get a faster response from us if you contact
us via e-mail. We have a 72 hour response time on phone calls, because
we are absolutely buried with orders.
this form and contact us online, via
email, for the fastest response. Thank you.
Effective Tuesday, March
our new hours of operation are as follows:
11:00am EST - 8:00pm EST - Monday
11:00am EST - 8:00pm EST
11:00am EST - 8:00pm EST - Wednesday
11:00am EST - 5:00pm EST
11:00am EST - 8:00pm EST - Friday
11:00am EST - 8:00pm EST - Saturday
Please click here for more
information our new hours of operation.
Unlike some companies who never respond, Kitty Wireless responds to every
email, every voicemail, and every "Contact Us" request, period. Rest
assured you WILL hear from us in regards to your request.
We are a very small shop, but we work VERY efficiently.
The most efficient way to reach us to complete
this form and contact us via e-mail. We can handle far more
e-mail requests than phone calls. No worries, if you do need to speak
to a live person, you can call us. We do return all voicemails within
We are a small business, and as a small
business, we have limited staff. No matter how efficient we are, we
simply cannot answer every phone call that we receive. Email is very
efficient, and we prefer an email over a phone call, any day!
If you do leave us a voicemail, be sure to leave us your full name,
email address, and cellular number, so we can respond promptly.
We answer all tickets, within 48-72 hours, during our regular business hours. If you do not hear from us within that timeframe, please be sure to double check your spam or junk mail folder to be sure our responses to you have not gone there.